Return & Refund Policy

Thank you for shopping at goteocaro.com. We hope you are delighted with your purchase. However, if you are not satisfied, we are here to help.

Returns

We do not accept returns. We only allow exchanges under certain conditions.

Exchanges

We offer exchanges only within 3 days after delivery. If 3 days have gone by since your purchase, unfortunately, we can’t offer you an exchange.

To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Exchange charges of Rs.150 will apply per item exchanged, which will be deducted from your store credit.

Refunds

All refunds will be issued in the form of store credit only. No bank refunds will be issued.

In the case of defective or damaged products, please contact us immediately for assistance. Defective items are eligible for a refund. We may request photographic evidence of the defect before authorizing a return